Apple の脅威の通知と金銭目当てのスパイウェアへの対策について

しばらく返答が寄せられていないようです。 再度ディスカッションを開始するには、新たに質問してください。

セキュリティ質問

Dear Madam or Sir,


I am sorry to disturb you about the Sign in problem. I forgot the answers of security questions. The system cannot let me reset the the answers of security questions. The information is like the following:

セキュリティ質問をリセットできません

必要な情報が不足しているため、セキュリティ質問をリセットできません。


Could you help me to solve this problem? I want to reset the answers.
I am looking forward to receiving your reply.


Best wishes,


Smith Zhang

iPhone 6s, iOS 11.3

投稿日 2018/04/18 11:37

返信
返信: 4

2018/04/18 16:44 yu153 への返信

Hi Zhang,


I can't solve your problem. Nobody in this community can access the security information of your Apple ID. You have to contact Apple's account security team and ask them to reset your security questions. Have you read the linked comment I posted above?

You need to contact Apple's Account Security team. To reach them, clickhereand pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submitthis form.

2018/04/18 12:40 T22T への返信

Dear Madam or Sir,


Thanks for your kind reply. But I still cannot reset the the answers of security questions.

The system information is like the following:

セキュリティ質問をリセットできません

必要な情報が不足しているため、セキュリティ質問をリセットできません。


Could you help me to solve this problem? I want to reset the answers of security questions.


I am looking forward to receiving your reply.


Best wishes,


Smith Zhang

2018/04/18 12:47 T22T への返信

Dear Madam or Sir,




I still cannot reset the the answers of security questions. The information is like the following:


セキュリティ質問をリセットできません


必要な情報が不足しているため、セキュリティ質問をリセットできません。



Cannot Reset Security Questions


We don’t have sufficient information to reset your security questions.






Could you help me to solve this problem? I want to reset the answers.

I am looking forward to receiving your reply.




Best wishes,




Smith Zhang

セキュリティ質問

Apple サポートコミュニティへようこそ
Apple ユーザ同士でお使いの製品について助け合うフォーラムです。Apple ID を使ってご参加ください。