Hello. I placed a MacBook Air order on July 8. The order status is still “Processing.” The estimated delivery is July 16–24. Could you please check if everything is okay with my order?

Hello. I placed a MacBook Air order on July 8. The order status is still “Processing.” The estimated delivery is July 16–24. Could you please check if everything is okay with my order?

投稿日 2026/07/17 19:27

返信
スレッドに付いたマーク ランキングトップの返信

投稿日 2026/07/17 22:39

You can contact Apple support directly instead of asking us, ordinary users. we cannot look into individual account.


My Support - Official Apple Support


But I think it's normal the status shows "processing" for awhile coz most products will be ship out from oversea.

返信: 2
スレッドに付いたマーク ランキングトップの返信

2026/07/17 22:39 yuza176 への返信

You can contact Apple support directly instead of asking us, ordinary users. we cannot look into individual account.


My Support - Official Apple Support


But I think it's normal the status shows "processing" for awhile coz most products will be ship out from oversea.

2026/07/18 02:45 yuza176 への返信

Hi,

Your order is likely fine, as an item usually stays in "Processing" until just before it leaves the warehouse. However, because the July 16–24 delivery window has already begun, it is best to verify the details.

You can check your exact order progression by visiting your Apple Online Order Status(https://www.apple.com/shop/help/viewing_changing_orders) page.

If you would like direct assistance, you can reach Apple by phone at 0120-993-993 (toll-free in Japan) or visit the Apple Contact Support(https://support.apple.com/ja-jp/contact) page for local chat and phone support options.


Please note that for custom configurations, extended processing times can occur. If your payment method requires verification, this can also cause a delay in shipment.


Hello. I placed a MacBook Air order on July 8. The order status is still “Processing.” The estimated delivery is July 16–24. Could you please check if everything is okay with my order?

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