カーネルパニックの原因を知りたいです。
新しく購入したばかりのimacがカーネルパニックを度々起こすようになってしまいました。
スペックは以下になります。
27インチiMacRetina5Kディスプレイモデル
- 4.0GHzクアッドコアIntel Core i7(Turbo Boost使用時最大4.2GHz)
- 16GB 1,867MHz DDR3 SDRAM(8GB x 2)
- 512GBフラッシュストレージ
- AMD Radeon R9 M395X(4GBビデオメモリ搭載)
カーネルパニックが起きる時の状況は以下になります。
・google chromeでyoutubeを見ている(2〜3時間ほど)
・席を外し、パソコンをスリープにしている
原因として疑っているのは以下になります。
・初期不良
・初期スペック16GBに追加して、パソコン初回起動前に増設したメモリ16GBの不良
・移行アシスタントによって継続されたアプリケーションの動作不良
直そうとして以下の行動をいたしました。
・AppleDiagnosticsによるチェック→問題なし
・Remberというアプリを使用してのメモリチェック→問題なし
Remberでは問題ありませんでしたが、メモリの故障説が大きいでしょうか?
カーネルのログを掲載させていただきます。
-----------------------------------------------------
Anonymous UUID: 3B5D48EE-D1AD-CBA6-06E7-CD25F9356404
Sun Mar 6 23:14:47 2016
*** Panic Report ***
panic(cpu 6 caller 0xffffff80129d255a): Kernel trap at 0xffffff7f9540d849, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x00007f8543006000, CR3: 0x0000000016c35000, CR4: 0x00000000003627e0
RAX: 0xffffff7f94c897d6, RBX: 0xffffff8052162000, RCX: 0x676e616c632e6d76, RDX: 0xffffff93d6dfbc70
RSP: 0xffffff93d6dfbbf0, RBP: 0xffffff93d6dfbca0, RSI: 0x0000000000000000, RDI: 0xffffff834ff7e000
R8: 0xffffff93d6dfbc70, R9: 0xffffff7f95412a80, R10: 0x0000000000000009, R11: 0x0000000000000001
R12: 0xffffff805216b000, R13: 0xffffff93d6dfbbf8, R14: 0xffffff93c5de9ac0, R15: 0xffffff93d6dfbc38
RFL: 0x0000000000010202, RIP: 0xffffff7f9540d849, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00007f8543006000, Error code: 0x0000000000000000, Fault CPU: 0x6, PL: 0
Backtrace (CPU 6), Frame : Return Address
0xffffff83b033ddf0 : 0xffffff80128df792
0xffffff83b033de70 : 0xffffff80129d255a
0xffffff83b033e050 : 0xffffff80129f0233
0xffffff83b033e070 : 0xffffff7f9540d849
0xffffff93d6dfbca0 : 0xffffff7f9540da1b
0xffffff93d6dfbce0 : 0xffffff7f94c73ef0
0xffffff93d6dfbd10 : 0xffffff7f94c7b8e7
0xffffff93d6dfbd30 : 0xffffff7f94c7b855
0xffffff93d6dfbd60 : 0xffffff7f94c89757
0xffffff93d6dfbdc0 : 0xffffff7f95412702
0xffffff93d6dfbdf0 : 0xffffff7f94c95843
0xffffff93d6dfbe20 : 0xffffff7f93a98fe4
0xffffff93d6dfbe40 : 0xffffff7f93a98f77
0xffffff93d6dfbe70 : 0xffffff7f94c80cf3
0xffffff93d6dfbea0 : 0xffffff7f94c96b95
0xffffff93d6dfbed0 : 0xffffff7f94c93c13
0xffffff93d6dfbef0 : 0xffffff8012eb6ef6
0xffffff93d6dfbf40 : 0xffffff8012eb4d61
0xffffff93d6dfbf80 : 0xffffff8012eb4e56
0xffffff93d6dfbfb0 : 0xffffff80129ccf77
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(205.1)[9B36322F-2685-3BDD-9734-9BCC39A0AF94]@0xffffff7f94c71000->0xffffff7f94cdcfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[F398CE94-0FBD-3E8E-A7AB-55F7F05A81ED]@0xffffff7f9312c000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[429C688E-8DDA-3D15-9C6E-6F3F4855C424]@0xffffff7f93bff000
com.apple.iokit.IOSurface(108.0.1)[5D984125-CEC9-39B6-BA6E-6C6C6004552C]@0xffffff7f93a94000->0xffffff7f93aa6fff
com.apple.AMDRadeonX4000(1.4)[5B49F989-5C5E-3B31-94E0-65932043AE25]@0xffffff7f95409000->0xffffff7f95a42fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[F398CE94-0FBD-3E8E-A7AB-55F7F05A81ED]@0xffffff7f9312c000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[429C688E-8DDA-3D15-9C6E-6F3F4855C424]@0xffffff7f93bff000
dependency: com.apple.iokit.IOAcceleratorFamily2(205.1)[9B36322F-2685-3BDD-9734-9BCC39A0AF94]@0xffffff7f94c71000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
15D21
Kernel version:
Darwin Kernel Version 15.3.0: Thu Dec 10 18:40:58 PST 2015; root:xnu-3248.30.4~1/RELEASE_X86_64
Kernel UUID: DECC9F02-27D7-31F0-9599-A9EF2873902C
Kernel slide: 0x0000000012600000
Kernel text base: 0xffffff8012800000
__HIB text base: 0xffffff8012700000
System model name: iMac17,1 (Mac-B809C3757DA9BB8D)
System uptime in nanoseconds: 66322688779690
last loaded kext at 6220674808: com.apple.driver.AppleHIDKeyboard 181 (addr 0xffffff7f949e4000, size 36864)
last unloaded kext at 136729336365: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f948e1000, size 40960)
loaded kexts:
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleTopCaseHIDEventDriver 86
com.apple.driver.AppleHSBluetoothDriver 86
com.apple.filesystems.autofs 3.0
com.apple.driver.ApplePlatformEnabler 2.6.0d0
com.apple.driver.AGPM 110.20.22
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 272.51.3
com.apple.driver.AppleHDA 272.51.3
com.apple.driver.AppleGraphicsDevicePolicy 3.7.7
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.kext.AMDFramebuffer 1.4.0
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.AMDRadeonX4000 1.4.0
com.apple.driver.AppleIntelSKLGraphics 10.1.2
com.apple.iokit.IOBluetoothSerialManager 4.4.3f4
com.apple.kext.AMD9000Controller 1.4.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelSKLGraphicsFramebuffer 10.1.2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.3f4
com.apple.driver.AppleIntelPCHPMC 1.0
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.driver.AppleHV 1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 38
com.apple.iokit.IOAHCIBlockStorage 2.8.5
com.apple.driver.AppleSDXC 1.7.0
com.apple.iokit.AppleBCM5701Ethernet 10.1.12
com.apple.driver.AirPort.Brcm4360 1020.17.1a1
com.apple.driver.AppleAHCIPort 3.1.8
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 163
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleHIDKeyboard 181
com.apple.driver.AppleMultitouchDriver 304.10
com.apple.driver.AppleHIDTransport 5
com.apple.driver.IOBluetoothHIDDriver 4.4.3f4
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 272.51.3
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOSurface 108.0.1
com.apple.iokit.IOSerialFamily 11
com.apple.kext.AMDSupport 1.4.0
com.apple.driver.AppleGraphicsControl 3.12.6
com.apple.driver.CoreCaptureResponder 1
com.apple.AppleGraphicsDeviceControl 3.12.6
com.apple.iokit.IOAcceleratorFamily2 205.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.3f4
com.apple.iokit.IOBluetoothFamily 4.4.3f4
com.apple.driver.AppleHDAController 272.51.3
com.apple.iokit.IOHDAFamily 272.51.3
com.apple.iokit.IOAudioFamily 204.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleThunderboltEDMSink 4.1.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com.apple.driver.CoreStorage 517.20.1
com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.driver.AppleThunderboltDPInAdapter 4.1.3
com.apple.driver.AppleThunderboltDPOutAdapter 4.1.3
com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 4.0.4
com.apple.iokit.IOThunderboltFamily 5.1.0
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 1110.26
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4
com.apple.driver.AppleUSBMergeNub 900.4.1
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOAHCIFamily 2.8.1
com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1
com.apple.driver.usb.AppleUSBXHCI 1.0.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 417.2
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
-----------------------------------------------------
どうかアドバイスいただけたら幸いです。
よろしくお願いいたします。
iMac, OS X El Capitan (10.11.3)